Tools & Technology
Security & Compliance: Managing Third-Party Risk
Date
Nov 30, 2025
Author
Matt Astarita
Struggling to get your partner program approved by your CISO (Chief Information Security Officer)? Let's clear the air. You think your CISO is a "Business Prevention Officer." They think you are a "Data Leak Waiting to Happen."
In 2026, they are right.
The biggest hacks in history didn't happen because someone hacked the main fortress. They happened because someone hacked the HVAC vendor who had a password to the fortress.
Partners are Third-Party Risk Vectors.
If you are emailing CSV files of customer data to random agencies, you are one phishing email away from destroying your company.
Here is how to build a "Zero Trust" ecosystem that keeps the CISO happy and the lawyers asleep.
The "Supply Chain" Threat
In 2026, hackers target your partners to get to you.
Scenario: You give a small agency partner access to your CRM.
The Breach: The agency has no 2FA (Two-Factor Authentication). A hacker steals their login.
The Result: The hacker downloads your entire customer database via the partner's account.
The Fix: Mandatory SSO (Single Sign-On).
Do not allow partners to create "username/password" logins for your portal.
Force them to log in via Google/Microsoft/Okta. If their main corporate email is disabled (e.g., they get fired), their access to your portal dies instantly.
The Principle of "Least Privilege"
Most Partner Managers are lazy. They give partners "Standard User" access to Salesforce.
Result: The partner can see every deal in your pipeline, even the ones they aren't working on.
The 2026 Standard: Context-Based Access Control.
Rule 1: A partner can only see records where they are explicitly tagged as the "Owner" or "Partner Attached."
Rule 2: They cannot export data. (Disable the "Export to Excel" button for the Partner Profile).
Rule 3: They cannot see PII (Personally Identifiable Information) unless necessary. Mask the phone numbers until the deal reaches "Stage 2."
[Internal Link Opportunity]: Link this section to Article #98: "Integrating Your CRM" to explain how to configure these permissions on the Object level.
The "Data Clean Room" Mandate
If you are sharing lists for mapping, Spreadsheets are Illegal.
(Okay, maybe not "jail time" illegal, but "fine you 4% of global revenue" illegal under GDPR/AI Act).
The Protocol:
Internal Rule: "We do not email CSVs."
The Tool: Use a Data Clean Room (Crossbeam/Snowflake).
The Pitch to Partners: "To protect your customer data and ours, we only map via [Tool Name]. It’s SOC2 Type II compliant. No raw data is exchanged."
This turns a compliance hurdle into a trust-building exercise.
[Internal Link Opportunity]: Link this section to Article #90: "Data Clean Rooms" to reinforce the technical solution.
The Automated "Vendor Assessment"
You cannot scale if your Legal team has to manually review every partner contract.
But you can't ignore risk.
The Tactic: Tiered Due Diligence.
Partner Tier
| The Risk
| The Requirement
|
Tier 3 (Referral Link)
| Low (They send traffic, see nothing).
| Click-Through Terms. No review needed.
|
Tier 2 (Reseller)
| Medium (They touch customer contracts).
| Automated Questionnaire. (Do you have 2FA? Do you have cyber insurance?).
|
Tier 1 (Tech Integrator)
| High (API Access to your core).
| Full Security Audit. (Penetration Test + SOC2 Review).
|
The Automation: Use a tool like Vanta or Drata to automate the collection of these proofs. Don't use email attachments.
The "Offboarding" Kill Switch
The most dangerous partner is the Ex-Partner.
You terminate the agreement, but you forget to revoke their API key. Six months later, that key is used to breach your system.
The Workflow:
Connect your PRM to your Identity Provider (Okta).
Trigger: Partner Status changes to "Terminated" in PRM.
Action: Okta instantly revokes all access tokens, API keys, and portal logins.
Check: An automated email goes to IT: "Verify access revocation for Partner X."
Do not rely on memory. Rely on webhooks.
The Verdict for 2026
Security is not "Red Tape." Security is a Feature.
When you pitch a Fortune 500 partner, they will send you a security questionnaire.
If you can say:
"We use Data Clean Rooms, Mandatory SSO, and Automated Offboarding."
...you win the deal.
If you say: "We use Google Drive," you get laughed out of the room.




